ALEKS Troubleshooting

NOTICE: CONTINUING STUDENTS – For early fall 2025 and summer 2025 registration, ALEKS is available now until Wednesday, April 30. NEW INCOMING STUDENTS – ALEKS will be available from May 3 to August 24. Be sure to check your Road-to-UM checklist in your application portal.

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If you encounter technical difficulties, please visit one of these sites:
Technical Requirements and Instructions for Downloading LockDown
ALEKS Customer Support and Troubleshooting LockDown Issues
CaneLink Single Sign-on Issues

Please note that if you take ALEKS outside of regular business hours, technical support may not be available.

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