ALEKS Troubleshooting

NOTICE: CONTINUING STUDENTS and NEW INCOMING SPRING STUDENTS – ALEKS will be available from October 4 to January 19 for Spring 2026 registration. Spring admits – be sure to check your Road-to-UM checklist in your application portal.

Main  |  Placement Guide  |  Take ALEKS  |  About ALEKS  |  ALEKS FAQs  |  Courses & Prerequisites


If you encounter technical difficulties, please visit one of these sites:
Technical Requirements and Instructions for Downloading LockDown
ALEKS Customer Support and Troubleshooting LockDown Issues
CaneLink Single Sign-on Issues

Please note that if you take ALEKS outside of regular business hours, technical support may not be available.

Top